Over 40 Years of Experience
Practical product knowledge based on decades of central vacuum sales, installation, service and repair.
Shipping and Returns Information
Straightforward shipping, secure payment options and helpful customer support from a family-owned business in Cameron Park, California.
Free standard shipping on most qualifying orders of $75 or more
Shipping Information
Qualifying order
$75 or more
Standard shipping
Free on most qualifying orders
Primary carriers
UPS and USPS
Shipping area
Continental United States
- Free standard shipping is available on most qualifying orders of $75 or more within the continental United States.
- Complete central vacuum systems must include both a power unit and a complete attachment set to qualify.
- Expedited shipping may be available during checkout. Charges are based on current carrier rates.
- Orders sent to P.O. boxes will be shipped through USPS.
- Orders placed after 4:00 PM Pacific Time may be processed the following business day.
- Weekend and holiday orders are processed on the next business day.
Oversized-item notice: Central vacuum pipe, valve kits and certain oversized products may have additional shipping charges or may not qualify for free shipping.
Returns and Refunds
If a product is not right for your system, contact Brothers Vacuums before returning it. We may be able to confirm compatibility or help resolve the problem.
- Contact us first. Call or email us for assistance and return instructions.
- Keep the original packaging. Returned products must be unused, undamaged and in their original packaging.
- Review product restrictions. Special-order, electrical and certain installed products may have additional return restrictions.
- Return shipping. Customers are responsible for return shipping unless the product was defective or shipped incorrectly.
- Product inspection. Returned products are inspected before a refund is approved.
- Refund processing. Processing time may vary according to the original payment method.
Before ordering: Have your vacuum brand and model number available. Confirming compatibility can prevent delays and unnecessary returns.
Payment Information
Brothers Vacuums accepts major credit cards through our secure checkout. Applicable sales tax and available shipping options will be calculated during checkout when required.
VISA Mastercard Discover American Express
Personal Product Assistance
Central vacuum components, hoses, bags, filters, motors and attachments are not always interchangeable. Our experienced team can help you identify the correct product before you order.
Call with the manufacturer, model number and a description of the part you need. Photographs may also help us confirm the correct replacement.
Why Order From Brothers Vacuums?
Compatibility Assistance
We help confirm the correct replacement part or accessory for many current and older vacuum systems.
Family-Owned Since 2000
Personal assistance and dependable long-term support from our Cameron Park store.
Major Brands Supported
Parts, accessories and knowledgeable assistance for many leading central and household vacuum brands.
Secure Payment Options
Shop using major credit cards through the website’s secure checkout process.
Real Customer Support
Call our local store when you need answers about a product, order, repair or central vacuum system.
Have a Shipping, Return or Compatibility Question?
Contact Brothers Sewing & Vacuum Center before placing your order or returning a product. We are happy to help.
Brothers Sewing & Vacuum Center
4100 Cameron Park Drive, Suite 102
Cameron Park, CA 95682
4100 Cameron Park Drive, Suite 102
Cameron Park, CA 95682